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Our Programs

Community Resources 

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Outreach Program

With a specific focus on prevention of homelessness – serving those living with low-income throughout South Simcoe and the surrounding area, the goal of the Outreach Program is to connect individuals, couples, and families to urgently needed supplies, services, and supports as well as provide emergency assistance to those at-risk of or experiencing homelessness and/or food insecurity (housed or otherwise).


The Outreach Worker may meet with participants at the shelter building in the daytime to provide access to food, basic needs, showers, and information.  Specially trained volunteers assist when the program is mobile making scheduled stops in pre-determined locations as well as taking appointments to meet at designated places throughout South Simcoe.

Hours of operation*:








Tuesday, Thursday,

Saturday & Sunday

9:30 am - 6:00 pm


 *hours may vary depending on need.

This program operates year-round      

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Emergency Overnight Shelter Program

Offers overnight shelter to individuals and couples experiencing homelessness, with no housing alternatives.  As a short-term, housing-focused shelter, the program is intended to bridge the gap between entering homelessness and moving into safe and sustainable housing.  Serving adults and youth (16+), of all genders including transgender people, couples and others who cannot access other local services under harm reduction principles. 

During their stay participants are encouraged to work independently to create a sustainable plan to move to a safe, longer-term housing solution.  Staff are available to assist participants in their housing-related needs during this time, as requested.  This may include, but is not limited to, applications for social services, job and housing searches, education, mental health, or social supports as needed.

Hours of operation*:  

Daily – 7:00PM – 9:00AM

Intake hours:

In-Person or by phone*: 11:00AM - 6:00PM

In-Person: 7:00PM -  8:30PM    

Late intake subject to capacity and availability.

*Hours are subject to change

Now operating year-round!

Daytime Drop-In Program

Operated café-style, the Daytime Drop-In offers a warm place for vulnerable populations to access during the daytime hours.  The program is open to anyone experiencing homelessness, as a safe, warm place to get/stay warm throughout the day and access food and housing-related supports, accommodating up to 12 participants in the space at a time.  Access to internet, computer and phone is available during Drop-In hours.  Staff will assist Participants to access housing-related resources to assist individuals and families to obtain and/or retain permanent and safe housing.

Our focus is on provision of a safe place to access supports and supplies throughout the day, while providing resources for community-building.  Our aim is to support participants in feeling that they belong to and are engaged in the community.  Coffee/tea/juice, snacks and lunch will be provided throughout the day. 

An Intake Worker will be onsite from 1:00PM to 4:00PM daily, to assist participants with housing-related activities, community resources, and supports*. 

Hours of operation*: 

Daily – 10:00AM - 6:00PM

*Hours are subject to change.

Now operating year-round!

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